452 Epizód

  1. A Grocery Store With No Employees? Learn From The Creator Of The World's First Unmanned Store

    Közzétéve: 2016. 03. 29.

  2. Overcoming Customer Experience Challenges For B2B Companies

    Közzétéve: 2016. 03. 24.

  3. How One Company Is Pioneering Snapchat For Customer Service

    Közzétéve: 2016. 03. 08.

  4. Mobile Innovation With Vimeo

    Közzétéve: 2016. 03. 04.

  5. Customers Love The Netflix of Women's Clothes

    Közzétéve: 2016. 03. 01.

  6. Building New Consumer Relationships In The Digital Era: An Interview with the Former President of Digital at OWN Robert Tercek

    Közzétéve: 2016. 02. 22.

  7. Absolut Enters The Internet Of Things

    Közzétéve: 2016. 02. 15.

  8. What Is The Purpose Of A Brand With Ryan Hanley

    Közzétéve: 2016. 02. 09.

  9. Hug Your Haters With Jay Baer: How To Embrace Complaints and Keep Your Customers

    Közzétéve: 2016. 02. 01.

  10. Customer Centricity With Wharton's Dr. Peter Fader

    Közzétéve: 2016. 01. 25.

  11. People May Be Brands But Brands Are Not People: Building Influence in the Digital Age

    Közzétéve: 2016. 01. 18.

  12. Delivering Social Customer Service At Mailchimp

    Közzétéve: 2015. 12. 23.

  13. How Young People Can Be Successful In Technology: Advice From A Leading Game Designer

    Közzétéve: 2015. 12. 14.

  14. Customer Experience With Google's Head of Global Customer Acquisitions Darren Pleasance

    Közzétéve: 2015. 12. 07.

  15. The X Factor In Customer Experience With Brian Solis

    Közzétéve: 2015. 11. 30.

  16. How Playboy Achieved Tremendous Growth By Revamping Its Digital Content Brand

    Közzétéve: 2015. 11. 20.

  17. Leveraging Data To Identify Customer Issues Early With Luxe Valet's Eva Khoo

    Közzétéve: 2015. 11. 13.

  18. Why This On-Demand Content To Commerce Model Is All About Customer Engagement

    Közzétéve: 2015. 11. 08.

  19. How Connected Things Will Change The Future of Customer Experience

    Közzétéve: 2015. 10. 30.

  20. When Customers Design Their Own Experiences

    Közzétéve: 2015. 10. 23.

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Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.

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