452 Epizód

  1. What Makes Amazon's Customer Experience The Best?

    Közzétéve: 2016. 08. 22.

  2. Collective Disruption: How Corporations & Startups Can Co-Create Transformative New Businesses with Michael Docherty

    Közzétéve: 2016. 08. 14.

  3. Making Sense of Data Through Results-Proven Analytics With PopSugar

    Közzétéve: 2016. 08. 08.

  4. The Math, The Magic and the Customer with Bain

    Közzétéve: 2016. 08. 01.

  5. Are We Living In The Experience Economy

    Közzétéve: 2016. 07. 25.

  6. The Uber of the Skies With Jeff Potter

    Közzétéve: 2016. 07. 19.

  7. Disrupting Customer Acquisition With Stella & Dot's Jessica Herrin

    Közzétéve: 2016. 07. 11.

  8. The Social Influence Of Customer Reviews

    Közzétéve: 2016. 07. 05.

  9. Designing Smart Mobile Customer Experiences

    Közzétéve: 2016. 06. 27.

  10. Marketing Technology Is Far Too Complicated: Here's What You Can Do About It

    Közzétéve: 2016. 06. 21.

  11. The Job Of A Marketer Is To Make Markets: The Importance of Ideas with Ann Simonds, CMO, General Mills

    Közzétéve: 2016. 06. 13.

  12. Building The End To End Customer Journey

    Közzétéve: 2016. 06. 06.

  13. Being A Successful CMO Is About Asking The Right Questions

    Közzétéve: 2016. 05. 31.

  14. What We Can Learn From Yahoo: How To Pivot With Your Customers

    Közzétéve: 2016. 05. 23.

  15. Shaking Up Customer Engagement In Hospitality

    Közzétéve: 2016. 05. 16.

  16. Making A Fan In The Moment Of Failure: Hearing Your Customers On Social Media

    Közzétéve: 2016. 05. 10.

  17. Engaging Influencers With the CMO of TaylorMade-Adidas Golf Company

    Közzétéve: 2016. 05. 02.

  18. Why This CEO Jumped On Board With Facebook's Chatbot

    Közzétéve: 2016. 04. 26.

  19. Simplicity Is Everything: Customer Experience Done Well With Brand Expert Margaret Molloy

    Közzétéve: 2016. 04. 18.

  20. How Big Companies Can Be The Disruptors Not The Disrupted

    Közzétéve: 2016. 04. 11.

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Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.

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