452 Epizód

  1. Panel: How are we Engaging with Digital Immigrants and Digital Natives featuring Tate and Playboy

    Közzétéve: 2015. 10. 15.

  2. Customer Experience Leadership Conversations with Leyla Seka

    Közzétéve: 2015. 10. 09.

  3. StubHub's Results Driven Approach To Managing Social Media In The Contact Center

    Közzétéve: 2015. 10. 01.

  4. When Variation In Customer Experience Is A Good Thing

    Közzétéve: 2015. 09. 23.

  5. The Chief Customer Officer: Driving Customer Engagement At The Highest Levels

    Közzétéve: 2015. 09. 18.

  6. When Customer Service and Sales Are Managed Under One CCO

    Közzétéve: 2015. 09. 15.

  7. Pioneering A New Era of Customer Engagement

    Közzétéve: 2015. 09. 07.

  8. GoDaddy Supercharges Its Customer Strategy With A New Kind Of High-Octane

    Közzétéve: 2015. 08. 30.

  9. Chief Customer Officers: The Human Duct Tape Of The Organization

    Közzétéve: 2015. 08. 24.

  10. Truth-Teller Augie Ray Talks Social Care, ROI and How To Win With Customer Experience

    Közzétéve: 2015. 08. 16.

  11. Data Driven Customer Experiences

    Közzétéve: 2015. 08. 04.

  12. Mental Toughness For Women

    Közzétéve: 2015. 08. 03.

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Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.

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