The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

466 Epizód

1. Rewind: Intercom on Product – The intersection of company and product strategy

   Közzétéve: 2023. 10. 26.
2. Training the next generation of support leaders with Peak Support’s Hannah Steiman

   Közzétéve: 2023. 10. 19.
3. Rewind: IBM’s Arin Bhowmick on designing ethical AI

   Közzétéve: 2023. 10. 12.
4. Rewind: Nick Mehta on delivering value at scale

   Közzétéve: 2023. 10. 05.
5. HubSpot’s Noel O’Reilly on embracing AI in your customer support strategy

   Közzétéve: 2023. 09. 28.
6. Leonard Berry and the eternal pursuit of service excellence

   Közzétéve: 2023. 09. 21.
7. Intercom on Product: Product strategy in the age of AI

   Közzétéve: 2023. 09. 14.
8. Shopify UX Director Elizabeth McGuane on why design should start with words

   Közzétéve: 2023. 09. 07.
9. The emergence of superintelligent AI

   Közzétéve: 2023. 08. 31.
10. Learn how AI can unlock productivity, according to AI founder Andrew Louder

    Közzétéve: 2023. 08. 24.
11. Discover the secret sauce of innovative companies, according to Stanford professor Behnam Tabrizi

    Közzétéve: 2023. 08. 17.
12. The father of customer journey mapping, Chip Bell, talks driving innovation through customer partnership

    Közzétéve: 2023. 08. 10.
13. CX strategist Lynn Hunsaker on putting the customer at the heart of innovation

    Közzétéve: 2023. 08. 02.
14. Rewind: Square's Rohini Pandhi on spotting and solving customer problems

    Közzétéve: 2023. 07. 27.
15. What happens when customers meet chatbots? Discussing our latest research on AI in customer service

    Közzétéve: 2023. 07. 20.
16. AI educator Kavita Ganesan on uncovering AI opportunities in your business

    Közzétéve: 2023. 07. 13.
17. Two AI chatbots walk into a bar: TV writer Joe Toplyn on teaching chatbots to crack jokes

    Közzétéve: 2023. 07. 06.
18. Becoming Fin: The story behind the name of our AI chatbot

    Közzétéve: 2023. 06. 29.
19. Adapting to the AI revolution in CS: Discussing our 2023 AI report

    Közzétéve: 2023. 06. 22.
20. Transforming customer service in healthcare, with health educator Jennifer FitzPatrick

    Közzétéve: 2023. 06. 15.