The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Podcast készítő Intercom - Csütörtökök

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466 EpizĂłd

  1. From science fiction to reality: Exploring the potential of LLMs

    Közzétéve: 2023. 06. 08.
  2. Preparing your CS team for the age of AI: Hear the latest thoughts from leaders in the space

    Közzétéve: 2023. 06. 01.
  3. Intercom on Product: The AI revolution and the future of customer service

    Közzétéve: 2023. 05. 25.
  4. Building AI that works: How to navigate the AI frontier as a product leader

    Közzétéve: 2023. 05. 17.
  5. Unleashing productivity: Learn how AI boosts customer service team productivity by 14%, according to Stanford and MIT researchers

    Közzétéve: 2023. 05. 11.
  6. How to take your Customer Service from unforgivable to unforgettable, with Micah Solomon

    Közzétéve: 2023. 05. 04.
  7. How customer-obsessed companies are coming out on top: Insights from CX executive Marbue Brown

    Közzétéve: 2023. 04. 27.
  8. How to prove the value of your customer experience programs – actionable advice from CX expert Jim Tincher

    Közzétéve: 2023. 04. 20.
  9. Behavioral economics expert Melina Palmer on unlocking the science of consumer behavior

    Közzétéve: 2023. 04. 13.
  10. The great differentiator: How fintech companies are prioritizing great customer service

    Közzétéve: 2023. 04. 06.
  11. Customer support just got smarter: A closer look into our new ChatGPT-powered bot

    Közzétéve: 2023. 03. 30.
  12. CX expert Jon Picoult on shaping memories, not just experiences

    Közzétéve: 2023. 03. 23.
  13. Conversation starter: A chat about our groundbreaking new AI chatbot

    Közzétéve: 2023. 03. 14.
  14. The GPT effect: A new era of customer service

    Közzétéve: 2023. 03. 09.
  15. Intercom on Product: Our manifesto for next-generation customer service

    Közzétéve: 2023. 03. 02.
  16. Hi, Robot: Intercom interviews ChatGPT

    Közzétéve: 2023. 02. 23.
  17. Retail expert Joel Bines on the rise of the “me-centric” economy

    Közzétéve: 2023. 02. 16.
  18. AI in the designer's toolbox: Shaping the future with ChatGPT

    Közzétéve: 2023. 02. 07.
  19. ChatGPT is here to stay. Where will it take us?

    Közzétéve: 2023. 02. 02.
  20. Our grand experiment with ChatGPT and generative AI

    Közzétéve: 2023. 01. 31.

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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