The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Podcast kĂ©szĂtĹ‘ Intercom - CsĂĽtörtökök

Kategóriák:
466 EpizĂłd
-
From science fiction to reality: Exploring the potential of LLMs
Közzétéve: 2023. 06. 08. -
Preparing your CS team for the age of AI: Hear the latest thoughts from leaders in the space
Közzétéve: 2023. 06. 01. -
Intercom on Product: The AI revolution and the future of customer service
Közzétéve: 2023. 05. 25. -
Building AI that works: How to navigate the AI frontier as a product leader
Közzétéve: 2023. 05. 17. -
Unleashing productivity: Learn how AI boosts customer service team productivity by 14%, according to Stanford and MIT researchers
Közzétéve: 2023. 05. 11. -
How to take your Customer Service from unforgivable to unforgettable, with Micah Solomon
Közzétéve: 2023. 05. 04. -
How customer-obsessed companies are coming out on top: Insights from CX executive Marbue Brown
Közzétéve: 2023. 04. 27. -
How to prove the value of your customer experience programs – actionable advice from CX expert Jim Tincher
Közzétéve: 2023. 04. 20. -
Behavioral economics expert Melina Palmer on unlocking the science of consumer behavior
Közzétéve: 2023. 04. 13. -
The great differentiator: How fintech companies are prioritizing great customer service
Közzétéve: 2023. 04. 06. -
Customer support just got smarter: A closer look into our new ChatGPT-powered bot
Közzétéve: 2023. 03. 30. -
CX expert Jon Picoult on shaping memories, not just experiences
Közzétéve: 2023. 03. 23. -
Conversation starter: A chat about our groundbreaking new AI chatbot
Közzétéve: 2023. 03. 14. -
The GPT effect: A new era of customer service
Közzétéve: 2023. 03. 09. -
Intercom on Product: Our manifesto for next-generation customer service
Közzétéve: 2023. 03. 02. -
Hi, Robot: Intercom interviews ChatGPT
Közzétéve: 2023. 02. 23. -
Retail expert Joel Bines on the rise of the “me-centric” economy
Közzétéve: 2023. 02. 16. -
AI in the designer's toolbox: Shaping the future with ChatGPT
Közzétéve: 2023. 02. 07. -
ChatGPT is here to stay. Where will it take us?
Közzétéve: 2023. 02. 02. -
Our grand experiment with ChatGPT and generative AI
Közzétéve: 2023. 01. 31.
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠www.intercom.com