509 Epizód

  1. 464: Theodora Lau

    Közzétéve: 2021. 08. 31.

  2. 463: Pronouns and How to Use Them

    Közzétéve: 2021. 08. 24.

  3. 462: Shep Hyken

    Közzétéve: 2021. 08. 17.

  4. 461: How Customer Experience Management Has Changed

    Közzétéve: 2021. 08. 10.

  5. 460: Alison Lichtenstein, Who Is the Media's Customer? CX at Dow Jones

    Közzétéve: 2021. 08. 03.

  6. 459: Season Intro

    Közzétéve: 2021. 08. 02.

  7. 458: Bourbon Summit, Season Finale

    Közzétéve: 2021. 04. 30.

  8. 457: Tom Karinshak, Navigating Change at Comcast

    Közzétéve: 2021. 04. 27.

  9. 456: Ovetta Sampson, Empowerment Through Design

    Közzétéve: 2021. 04. 20.

  10. 455: Riaz Raihan, Improving CX with AI

    Közzétéve: 2021. 04. 13.

  11. 454: The War Between Efficiency and Experience

    Közzétéve: 2021. 04. 06.

  12. 453: Chip Bell, Your Customer's Imagination

    Közzétéve: 2021. 03. 30.

  13. 452: The Customer Experience Goalposts Keep Moving

    Közzétéve: 2021. 03. 23.

  14. 451: Ramon Ray, Small Business Experience

    Közzétéve: 2021. 03. 16.

  15. 450: Gain Insights Through Community

    Közzétéve: 2021. 03. 09.

  16. 449: Ross Wainwright, Alida: Truth in Action

    Közzétéve: 2021. 03. 02.

  17. 448: How Will Consumer Sentiment Affect CX in 2021?

    Közzétéve: 2021. 02. 23.

  18. 447: Steven Van Belleghem, The Offer You Can't Refuse

    Közzétéve: 2021. 02. 16.

  19. 446: Digital Customer Behavior

    Közzétéve: 2021. 02. 09.

  20. 445: Christine Rimer, Learning from the Data

    Közzétéve: 2021. 02. 02.

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Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.

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