509 Epizód

  1. 065: Restaurant Customer Service

    Közzétéve: 2015. 11. 09.

  2. 064: Shep Hyken, Customer Experience Expert

    Közzétéve: 2015. 11. 05.

  3. 063: How To Create Frugal Customer Experiences

    Közzétéve: 2015. 11. 02.

  4. 062: Shel Israel, Cross-Disciplinary Communicator

    Közzétéve: 2015. 10. 29.

  5. 061: Why Customer Service Must Be Profitable

    Közzétéve: 2015. 10. 26.

  6. 060: Jeremy Watkin, Head of Quality, FCR

    Közzétéve: 2015. 10. 22.

  7. 059: Pantry Market Takes DIY Cooking Offline

    Közzétéve: 2015. 10. 19.

  8. 058: Jill Griffin, The Loyalty Maker

    Közzétéve: 2015. 10. 15.

  9. 057: Customer Loyalty Trumps Industry Disruption

    Közzétéve: 2015. 10. 12.

  10. 056: Lori Jo Vest, Co-Author of Who's Your Gladys

    Közzétéve: 2015. 10. 08.

  11. 055: Rebranding and Customer Experience

    Közzétéve: 2015. 10. 05.

  12. 054: Marilyn Suttle, Co-Author of Who's Your Gladys

    Közzétéve: 2015. 10. 01.

  13. 053: Preparing for Worst Case Customer Scenarios

    Közzétéve: 2015. 09. 28.

  14. 052: Peter Shankman, New Media All Star

    Közzétéve: 2015. 09. 24.

  15. 051: Jobr and Hiring Innovation

    Közzétéve: 2015. 09. 21.

  16. 050: 50 Pieces of Customer Service Advice

    Közzétéve: 2015. 09. 17.

  17. 049: Are Canned Customer Greetings a Good Idea?

    Közzétéve: 2015. 09. 14.

  18. 048: John Warrillow, Author of The Automatic Customer

    Közzétéve: 2015. 09. 10.

  19. 047: Why Does Customer Service Still Stink?

    Közzétéve: 2015. 09. 07.

  20. 046: Tom Schwab on Inbound Marketing

    Közzétéve: 2015. 09. 03.

23 / 26

Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.

Visit the podcast's native language site