Experience Action
Podcast készítő Jeannie Walters, CCXP - Keddek
113 Epizód
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CX Pulse Check - June 2024
Közzétéve: 2024. 06. 04. -
Setting Clear and Actionable Customer Experience Goals
Közzétéve: 2024. 05. 28. -
Sharing Feedback with Everyone
Közzétéve: 2024. 05. 21. -
Gaining Frontline Buy-In
Közzétéve: 2024. 05. 14. -
CX Pulse Check - April/May 2024
Közzétéve: 2024. 05. 07. -
Elevating the Event Venue Experience
Közzétéve: 2024. 04. 30. -
Strategically Addressing Low-Volume Customer Concerns
Közzétéve: 2024. 04. 23. -
Customer-Facing Employees and CX Buy-In
Közzétéve: 2024. 04. 09. -
Must-Haves for Successful CX Programs
Közzétéve: 2024. 04. 02. -
CX Pulse Check - March 2024
Közzétéve: 2024. 03. 26. -
Balancing Policy with Personalized Experiences
Közzétéve: 2024. 03. 19. -
When Loyalty Programs Go Wrong
Közzétéve: 2024. 03. 12. -
Those Needy Customers!!
Közzétéve: 2024. 03. 05. -
CX Pulse Check - February 2024
Közzétéve: 2024. 02. 27. -
How Much Data Is Too Much?
Közzétéve: 2024. 02. 20. -
Navigating Customer Expectations: Strategies to Weather the Storm and Excel in CX
Közzétéve: 2024. 02. 13. -
Right and Wrong Ways to Use AI in CX
Közzétéve: 2024. 02. 06. -
CX Pulse Check - January 2024
Közzétéve: 2024. 01. 30. -
How Do You Balance Innovation and Simplicity?
Közzétéve: 2024. 01. 23. -
What Influences All Leaders To Care About Customer Experience?
Közzétéve: 2024. 01. 16.
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!
