113 Epizód

  1. Break Down The Silos - or Not?

    Közzétéve: 2024. 10. 29.

  2. Get B2B Partners Aligned with CX

    Közzétéve: 2024. 10. 22.

  3. Prioritize the Right Things

    Közzétéve: 2024. 10. 15.

  4. CX Pulse Check - October 2024

    Közzétéve: 2024. 10. 08.

  5. Small Business CX Advantages

    Közzétéve: 2024. 10. 01.

  6. Insights from Overwhelming Data

    Közzétéve: 2024. 09. 24.

  7. First 100 Days as a CX Leader

    Közzétéve: 2024. 09. 17.

  8. CX Pulse Check - September 2024

    Közzétéve: 2024. 09. 10.

  9. Synergy with CX, EX, UX

    Közzétéve: 2024. 09. 03.

  10. Countdown to CX Day

    Közzétéve: 2024. 08. 27.

  11. Turning Negative Touchpoints into Positive Ones

    Közzétéve: 2024. 08. 20.

  12. So Many Improvements! Where to Start?

    Közzétéve: 2024. 08. 13.

  13. CX Pulse Check - August 2024

    Közzétéve: 2024. 08. 06.

  14. Getting Leaders to CARE about CX

    Közzétéve: 2024. 07. 30.

  15. Customer Service or Customer Experience

    Közzétéve: 2024. 07. 23.

  16. AI in the Employee Experience

    Közzétéve: 2024. 07. 16.

  17. CX Pulse Check - July 2024

    Közzétéve: 2024. 07. 09.

  18. Cybersecurity and CX

    Közzétéve: 2024. 06. 25.

  19. Management or CX Consulting?

    Közzétéve: 2024. 06. 18.

  20. Cross-Functional Communication

    Közzétéve: 2024. 06. 11.

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How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!

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