241 Epizód

  1. FUTURE FORWARD: THE INTERSECTION OF AI, LEADERSHIP, AND DIVERSITY with Martha Boeckenfeld

    Közzétéve: 2024. 05. 20.

  2. DO B2B BETTER: Drive Growth Through Game-Changing Customer Experience with Jim Tincher

    Közzétéve: 2024. 05. 13.

  3. RIDICULOUSLY EASY TO DO BUSINESS WITH - David Avrin

    Közzétéve: 2024. 05. 06.

  4. Transforming Childcare - Design Insights from Barbara Van Duin

    Közzétéve: 2024. 04. 29.

  5. Between Life and Death: Transforming the Donor Experience into a Lifesaving Journey

    Közzétéve: 2024. 04. 22.

  6. Toward a Post-Digital Society: Where Digital Evolution Meets People’s Revolution with Antonio Grasso

    Közzétéve: 2024. 04. 15.

  7. How To Stay Ahead of the Curve: Jörg Storm on Mastering AI, Future, and Transformative Leadership

    Közzétéve: 2024. 04. 08.

  8. From Humanity to Impact: How To Care for People and Work Together Successfully

    Közzétéve: 2024. 04. 01.

  9. Why Everyone Should Listen: Suvi Lindfors on Future-Proofing Businesses

    Közzétéve: 2024. 03. 25.

  10. Katrin J. Yuan's Blueprint for Tomorrow's Executives

    Közzétéve: 2024. 03. 18.

  11. Energizing Teams, Delighting Customers: Stacy Sherman on Doing CX Right

    Közzétéve: 2024. 03. 11.

  12. Putting Customers First: Gabriela Ciupitu's Secrets to Winning Hearts

    Közzétéve: 2024. 03. 04.

  13. Simplification at the Core: Lou Carbone on Refining Business Strategies

    Közzétéve: 2024. 02. 26.

  14. Beyond Automation: Human-Centric AI for Superior Customer Engagement with Manu Dwievedi

    Közzétéve: 2024. 02. 19.

  15. The Art of Customer Experience Design with Beppe De Vincenti

    Közzétéve: 2024. 02. 12.

  16. Strategy for Sustainable Growth with Monika Schulze

    Közzétéve: 2024. 02. 05.

  17. Maximizing Business Output Across Customer-Facing Teams with Ashish Santhalia

    Közzétéve: 2024. 01. 29.

  18. Crafting Clarity: Alyona Medelyan on the Journey of Thematic and Revolutionizing Feedback with AI

    Közzétéve: 2024. 01. 22.

  19. Charting the Future: Discussing AI, Culture, and Leadership in Customer Service with Jeremy Watkin

    Közzétéve: 2024. 01. 14.

  20. The Experiences of a Customer Experience Legend with Alex Mead

    Közzétéve: 2024. 01. 07.

4 / 13

Business & Digital Transformation, Leadership, Innovation and Customer Experience. It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment. Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you. I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life. More information: www.cxgoalkeeper.com/podcast About Gregorio Uglioni - Transforming Business Into Value Generating Engines - Creating Long-Lasting Impact Leveraging Customer Experience - Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals” - Speaker at global events & at podcasts - Judge at International Awards - CX Lecturer for several institutions customer experience, experience, customer service, service, transformation, cx transformation, agility, best practices, customer, acquisition, retention, cost to serve, best in class service, best in class experience, thought leader, transformation manager, cx manager, senior management, cx strategy, voice of the customer, voice of the employee, growth, purpose, improve business results, award-winning strategy, cx community, leadership, improvements, cx governance, experience design, customer journey, ACXS, CCXP, CXPA, employee experience, innovation, cx culture, cx design, cx architecture, service culture, people first, human being, purpose

Visit the podcast's native language site