241 Epizód

  1. CREATE HYPER-PERSONALIZED INTERACTIONS THAT MATTER

    Közzétéve: 2024. 08. 26.

  2. EMPOWERING LEADERS TO GET EXECUTIVE BUY-IN

    Közzétéve: 2024. 08. 19.

  3. STRATEGIES FOR A MEANINGFUL HUMAN CENTRIC CULTURE

    Közzétéve: 2024. 08. 12.

  4. THE MYSTERY SHOPPING BLUEPRINT: DRIVING CUSTOMER PURCHASES

    Közzétéve: 2024. 08. 05.

  5. APPLYING JOBS TO BE DONE

    Közzétéve: 2024. 07. 29.

  6. ENGAGING EMPLOYEES with Michael Brandt

    Közzétéve: 2024. 07. 22.

  7. The Experience of Benson Mukandiwa at the CX World Games 2024

    Közzétéve: 2024. 07. 18.

  8. MASTERING CX AND DIGITAL INNOVATION: GLOBAL INSIGHTS

    Közzétéve: 2024. 07. 15.

  9. The Experience of Fatima Tomoum at the CX World Games 2024

    Közzétéve: 2024. 07. 10.

  10. 4ROCKS SOLID STRATEGIES

    Közzétéve: 2024. 07. 08.

  11. The Experience of Nate Brown at the CX World Games 2024

    Közzétéve: 2024. 07. 03.

  12. EVOLVING EXCELLENCE: LEADERSHIP & TECHNOLOGY

    Közzétéve: 2024. 07. 01.

  13. The Experience of Michael Brandt at the CX World Games 2024

    Közzétéve: 2024. 06. 27.

  14. DISTILLED WISDOM: JAY BAER ON HUMAN-CENTRIC TRANSFORMATION AND LEADERSHIP

    Közzétéve: 2024. 06. 24.

  15. The Experience of Jessica Noble at the CX World Games 2024

    Közzétéve: 2024. 06. 20.

  16. TRANSFORMING THE DIAMOND IN THE ROUGH

    Közzétéve: 2024. 06. 17.

  17. The Experience of Rolph Scott at the CX World Games 2024

    Közzétéve: 2024. 06. 13.

  18. NAVIGATING THE OMNICHANNEL CUSTOMER EXPERIENCE OBSERVATORY

    Közzétéve: 2024. 06. 10.

  19. UPLIFT YOUR BUSINESS: LEVERAGING INSIGHTS AND PROCESS ENGINEERING

    Közzétéve: 2024. 06. 03.

  20. THE BEST OF THE BEST: THE ART OF EXCELLENCE with Joseph Michelli

    Közzétéve: 2024. 05. 27.

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Business & Digital Transformation, Leadership, Innovation and Customer Experience. It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment. Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you. I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life. More information: www.cxgoalkeeper.com/podcast About Gregorio Uglioni - Transforming Business Into Value Generating Engines - Creating Long-Lasting Impact Leveraging Customer Experience - Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals” - Speaker at global events & at podcasts - Judge at International Awards - CX Lecturer for several institutions customer experience, experience, customer service, service, transformation, cx transformation, agility, best practices, customer, acquisition, retention, cost to serve, best in class service, best in class experience, thought leader, transformation manager, cx manager, senior management, cx strategy, voice of the customer, voice of the employee, growth, purpose, improve business results, award-winning strategy, cx community, leadership, improvements, cx governance, experience design, customer journey, ACXS, CCXP, CXPA, employee experience, innovation, cx culture, cx design, cx architecture, service culture, people first, human being, purpose

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