The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Podcast készítő Intercom - Csütörtökök

Csütörtökök

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466 EpizĂłd

  1. Writing coach Leslie O’Flahavan on the dos and don’ts of customer messaging

    Közzétéve: 2021. 11. 18.
  2. UserOnboard’s Samuel Hulick on designing paths, not products

    Közzétéve: 2021. 11. 11.
  3. Meet the team: Intercom’s Brand Studio on evolving our brand

    Közzétéve: 2021. 11. 04.
  4. Leandra Fishman on driving revenue through stronger customer relationships

    Közzétéve: 2021. 10. 28.
  5. Jeff Toister on a guaranteed customer experience

    Közzétéve: 2021. 10. 21.
  6. Intercom's Jane Honey on perfecting career paths for product management

    Közzétéve: 2021. 10. 14.
  7. Intercom tour: Meet the Sydney office

    Közzétéve: 2021. 10. 07.
  8. Little Otter’s Rebecca Egger on making mental health care accessible to all

    Közzétéve: 2021. 09. 30.
  9. ​​Shep Hyken on getting customers to come back again and again

    Közzétéve: 2021. 09. 23.
  10. Kevin Maney on designing your own category

    Közzétéve: 2021. 09. 16.
  11. Webflow’s Maggie Hott on building a scalable sales team from the ground up

    Közzétéve: 2021. 09. 09.
  12. Meet the team: Intercom's PMMs discuss our approach to product marketing

    Közzétéve: 2021. 09. 02.
  13. Celebrating 10 years of Intercom

    Közzétéve: 2021. 08. 26.
  14. Dialpad’s Dan O’Connell on how an all-in-one support approach can drive revenue

    Közzétéve: 2021. 08. 12.
  15. Rewind: Val Geisler on how to supercharge your email onboarding

    Közzétéve: 2021. 08. 05.
  16. BrowserStack’s Mark Rudden on hypergrowth in a global pandemic

    Közzétéve: 2021. 07. 29.
  17. Rewind: How Yelp drove down churn by building up customer success

    Közzétéve: 2021. 07. 22.
  18. IBM's Arin Bhowmick on designing ethical AI

    Közzétéve: 2021. 07. 15.
  19. Rewind: Matt Rogers on scaling your SaaS business

    Közzétéve: 2021. 07. 08.
  20. Rewind: Coda’s Shishir Mehrotra on rethinking docs from scratch

    Közzétéve: 2021. 07. 01.

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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