The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Podcast készítő Intercom - Csütörtökök

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466 EpizĂłd

  1. Celebrating Pride: Being out while the world is in

    Közzétéve: 2021. 06. 24.
  2. How Intercom is preparing for a return to the office

    Közzétéve: 2021. 06. 17.
  3. Rewind: Guru's Rick Nucci on using automation to scale your customer experience

    Közzétéve: 2021. 06. 10.
  4. Intercom on Product: Accelerating your strategy after COVID-19

    Közzétéve: 2021. 06. 03.
  5. Rewind: Lean UX author Jeff Gothelf on why design must have a seat at the table

    Közzétéve: 2021. 05. 27.
  6. Conversations with friends: 6 highlights from behind the mic

    Közzétéve: 2021. 05. 20.
  7. Gong’s Linda Lin on customer success strategies for moving upmarket

    Közzétéve: 2021. 05. 13.
  8. Rewind: Close.com’s Steli Efti on balancing competition and collaboration in sales

    Közzétéve: 2021. 05. 06.
  9. 360Learning’s Joei Chan on embracing innovation as a content marketer

    Közzétéve: 2021. 04. 29.
  10. Calm’s Will Larson on how to build a technical leadership career

    Közzétéve: 2021. 04. 22.
  11. MadKudu’s Francis Brero on how AI can boost conversational support

    Közzétéve: 2021. 04. 15.
  12. Cliniko founder Joel Friedlaender on bringing digital transformation to healthcare

    Közzétéve: 2021. 04. 08.
  13. Wikimedia Foundation COO Janeen Uzzell on future-proofing history

    Közzétéve: 2021. 04. 01.
  14. CX pioneer Jeanne Bliss on building customer-centric businesses

    Közzétéve: 2021. 03. 25.
  15. Built for you E03: Behind conversation topics and custom reports

    Közzétéve: 2021. 03. 18.
  16. Later’s Farhan Virji on adapting B2C support strategies for B2B teams

    Közzétéve: 2021. 03. 11.
  17. Black Women’s Business Collective founder Zanade Mann on advocating for your peers

    Közzétéve: 2021. 03. 04.
  18. CX expert Annette Franz on putting the 'customer' in 'customer experience'

    Közzétéve: 2021. 02. 25.
  19. Inter-Women Presents: Karen and Leandra on leadership

    Közzétéve: 2021. 02. 18.
  20. Intercom on Product 13: Defining sustainable innovation

    Közzétéve: 2021. 02. 11.

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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