Experience Matters

31 Epizód

1. A Step Ahead of Customer Expectations: Jeremy Hyde of Sun Country Airlines

   Közzétéve: 2023. 06. 29.
2. Accelerated CX Innovation: Aaron Eden of Intuit

   Közzétéve: 2023. 06. 13.
3. Embracing Voice of Customer: Jenny Dempsey

   Közzétéve: 2023. 05. 16.
4. A Contagious CX Energy: Octavius Rubby

   Közzétéve: 2023. 04. 18.
5. The Growth Experience: Jonathan Shroyer of Arise

   Közzétéve: 2023. 04. 04.
6. The Digital Experience: Rick DeLisi Co-Author of "Digital Customer Service"

   Közzétéve: 2023. 03. 21.
7. Bringing The Pieces Together: Tanya Thomas of Experian

   Közzétéve: 2023. 02. 10.
8. The Player Experience Episode: Dylan Servantes of Hit Factor

   Közzétéve: 2023. 01. 31.
9. Creating Brand Ambassadors: Shana Kelly of DICK'S Sporting Goods

   Közzétéve: 2023. 01. 10.
10. The Experience Ecosystem: Embracing It All

    Közzétéve: 2022. 12. 08.
11. Episode 009: 5 Tactical Strategies to Elevate CX Now

    Közzétéve: 2022. 02. 09.
12. Episode 008: Navigating The Arise Acquisition- What's next?

    Közzétéve: 2021. 12. 13.
13. Episode 007: We have big news!

    Közzétéve: 2021. 11. 29.
14. Episode 006: How to Make Culture the Backbone of Your CX with Denise Lee Yohn and Kyle Hamm

    Közzétéve: 2021. 07. 15.
15. Episode 005: How To Reframe Our Perspective Around Patient Experience with Jeannie Walters and Brian Carlson

    Közzétéve: 2021. 06. 24.
16. Episode 004: How To Enhance Both The Perceptions And Outcomes Of Your Customers with Mary Drumond and Paula Friedrich

    Közzétéve: 2021. 06. 10.
17. Episode 003: Embedding Customer Centricity Since Day One with Joanna Dos Santos and John Pompei

    Közzétéve: 2021. 05. 14.
18. Episode 002: Diversity and Inclusion at the Heart of Your CX Initiative with Clare Muscutt and Shameem Smillie

    Közzétéve: 2021. 04. 29.
19. Episode 001: Achieving a Mission-Driven Customer Experience with Jeanne Bliss and Katie Hunt

    Közzétéve: 2021. 04. 15.
20. The Challenge of Creating a Seamless Experience with Partners To Accelerate Results: Cristin Pierce

    Közzétéve: 2020. 11. 19.