Customer Support Leaders

Podcast készítő Charlotte Ward

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341 Epizód

  1. From The Archives: 23: Moving from Doing to Leading the Work with Matt Dale

    Közzétéve: 2022. 09. 16.
  2. From The Archives: 17: Transitioning to Leadership - Personal Perspectives with Natalie Ruhl

    Közzétéve: 2022. 09. 09.
  3. From The Archives: 11: Awkward Conversations with Hilary Dudek.

    Közzétéve: 2022. 09. 02.
  4. 247: Fireside with Austin Emser

    Közzétéve: 2022. 08. 26.
  5. From The Archives: 5: Empathy with Ash Rhodes

    Közzétéve: 2022. 08. 19.
  6. From The Archives: 220: Building a Team from Scratch with Matt Dale

    Közzétéve: 2022. 08. 12.
  7. From The Archives: 216: Building a Team from Scratch with Ashley Sachs

    Közzétéve: 2022. 08. 05.
  8. From The Archives: 213: Knowledge Management with Simone Secci

    Közzétéve: 2022. 07. 29.
  9. 246: Fireside with Ethan Walfish

    Közzétéve: 2022. 07. 22.
  10. From The Archives: 212: Knowledge Management with Cynthia Ng

    Közzétéve: 2022. 07. 15.
  11. From The Archives: 211: Knowledge Management with Aprill Allen

    Közzétéve: 2022. 07. 08.
  12. From The Archives: 210: Fireside with Nicholas Zeisler

    Közzétéve: 2022. 07. 01.
  13. From The Archives: 209: Fireside with Ash Rhodes

    Közzétéve: 2022. 06. 24.
  14. From The Archives: 201: Fireside with Ethan Walfish

    Közzétéve: 2022. 06. 17.
  15. From The Archives: 200: Managing Change with Lauren Rose Eimers

    Közzétéve: 2022. 06. 10.
  16. From The Archives: 196: Managing Change with Lauren Fearn

    Közzétéve: 2022. 06. 03.
  17. From The Archives: 191: The Perfect Support Email with Ethan Walfish

    Közzétéve: 2022. 05. 27.
  18. 245: Fireside with Valentina Thoerner

    Közzétéve: 2022. 05. 20.
  19. From The Archives: 181: Startup Support with Zeni Bandy

    Közzétéve: 2022. 05. 13.
  20. From The Archives: 180: Fireside with Valentina Thoerner

    Közzétéve: 2022. 05. 06.

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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