Customer Support Leaders
Podcast készítő Charlotte Ward
Kategóriák:
341 Epizód
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131: Support’s Relationship to Sales with Jason Cutter
Közzétéve: 2020. 10. 19. -
130: Support’s Relationship to Product with Ashley Sachs
Közzétéve: 2020. 10. 16. -
129: Support’s Relationship to Product with Andrea Saez
Közzétéve: 2020. 10. 15. -
128: Support’s Relationship to Product with Matt Dale
Közzétéve: 2020. 10. 14. -
127: Support’s Relationship to Product with Craig Stoss
Közzétéve: 2020. 10. 13. -
126: Support’s Relationship to Product with Simone Secci
Közzétéve: 2020. 10. 12. -
125: Freelancing in Support with Nicole Jackson
Közzétéve: 2020. 10. 09. -
124: Freelancing in Support with Mo McKibbin
Közzétéve: 2020. 10. 08. -
123: Freelancing in Support with Andrei Kamarouski
Közzétéve: 2020. 10. 07. -
122: Freelancing in Support with Jenny Dempsey
Közzétéve: 2020. 10. 06. -
121: Freelancing in Support with Zeni Bandy
Közzétéve: 2020. 10. 05. -
Bonus - INBOUND 2020
Közzétéve: 2020. 09. 28. -
120: CSAT with Simone Secci
Közzétéve: 2020. 09. 25. -
119: CSAT with Chris Taylor
Közzétéve: 2020. 09. 24. -
118: CSAT with Nicholas Zeisler
Közzétéve: 2020. 09. 23. -
117: CSAT with Mo McKibbin
Közzétéve: 2020. 09. 22. -
116: CSAT with Denise Twum
Közzétéve: 2020. 09. 21. -
115: Support Scope with Mike Redbord
Közzétéve: 2020. 09. 18. -
114: Support Scope with Mo McKibbin
Közzétéve: 2020. 09. 17. -
113: Support Scope with Craig Stoss
Közzétéve: 2020. 09. 16.
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
