113 Epizód

  1. Becoming Customer-Centric

    Közzétéve: 2023. 02. 28.

  2. Customer Experience (CX) Examples in Evolving Industries

    Közzétéve: 2023. 02. 21.

  3. Managing Change with Customers

    Közzétéve: 2023. 02. 14.

  4. Top 10 Ways Customer Experience (CX) Makes a Better World

    Közzétéve: 2023. 02. 07.

  5. Customer Experience (CX) Value Creation

    Közzétéve: 2023. 01. 31.

  6. Characteristics of Great Customer Experience (CX)

    Közzétéve: 2023. 01. 24.

  7. Process Improvement VS. Customer Experience

    Közzétéve: 2023. 01. 17.

  8. Defining Customer Experience

    Közzétéve: 2023. 01. 10.

  9. 5 Questions for Customer Experience (CX) Leaders

    Közzétéve: 2023. 01. 03.

  10. How To Use a Customer Experience (CX) Mission

    Közzétéve: 2022. 12. 27.

  11. Customer Experience (CX) Training

    Közzétéve: 2022. 12. 20.

  12. Leadership Buy In

    Közzétéve: 2022. 12. 13.

  13. Welcome to the Podcast

    Közzétéve: 2022. 12. 08.

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How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!

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