Experience Action

Podcast készítő Jeannie Walters, CCXP - Keddek

113 Epizód

The Art of CX Leadership
Közzétéve: 2025. 04. 15.
CX Pulse Check - April 2025
Közzétéve: 2025. 04. 08.
Turning Employee Insights into Customer Experience Breakthroughs
Közzétéve: 2025. 04. 01.
Event Planning and CX
Közzétéve: 2025. 03. 25.
Build Your CX Scorecard
Közzétéve: 2025. 03. 18.
CX Pulse Check - March 2025
Közzétéve: 2025. 03. 11.
What Do Customers Want?
Közzétéve: 2025. 03. 04.
Get the CX Executive Role
Közzétéve: 2025. 02. 25.
Storytelling to Connect with Customers
Közzétéve: 2025. 02. 18.
CX Pulse Check - February 2025
Közzétéve: 2025. 02. 11.
Commodities and Customer Experience
Közzétéve: 2025. 02. 04.
Inclusive Communications and Training
Közzétéve: 2025. 01. 28.
CX Pulse Check - January 2025
Közzétéve: 2025. 01. 21.
CX Wins from 100 Episodes
Közzétéve: 2025. 01. 14.
5 Year-End Reflection Questions
Közzétéve: 2024. 12. 17.
Misaligned Customer Expectations
Közzétéve: 2024. 12. 10.
CX Pulse Check - December 2024
Közzétéve: 2024. 12. 03.
Mission and Vision in CX Strategy
Közzétéve: 2024. 11. 19.
Turning Negative Feedback Into Actionable Insights
Közzétéve: 2024. 11. 12.
CX Pulse Check - November 2024
Közzétéve: 2024. 11. 05.

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How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!

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