452 Epizód

  1. Disrupting The Auto Industry Customer Experience With Carvana

    Közzétéve: 2019. 10. 01.

  2. How A $1 Billion Dollar Company Keeps Customer Service As Its Focus

    Közzétéve: 2019. 09. 26.

  3. Experience Design In Field Operations With AT&T President Jenifer Robertson

    Közzétéve: 2019. 09. 17.

  4. Digital Transformation And The Future Of Ecommerce With Pitney Bowes CMO

    Közzétéve: 2019. 09. 10.

  5. We Are Future Shapers: Enterprise Transformation At Honeywell

    Közzétéve: 2019. 09. 05.

  6. Creating A Thriving Subscription Business With Fender Digital

    Közzétéve: 2019. 08. 28.

  7. Driving Customer Experience At IBM With CMO Michelle Peluso

    Közzétéve: 2019. 08. 20.

  8. The Future of Train Travel Is Here With Virgin Trains USA

    Közzétéve: 2019. 08. 13.

  9. Customer Service Is Not A Cost Center And Other Lessons From FreshBooks

    Közzétéve: 2019. 08. 06.

  10. Samsonite: A 110 Year Old Company With A Fresh Digital Approach

    Közzétéve: 2019. 07. 30.

  11. Restoring Trust, Control, And Fairness In The Digital World

    Közzétéve: 2019. 07. 23.

  12. Driving Innovation In Customer Experience With Josh Linkner

    Közzétéve: 2019. 07. 17.

  13. Nordstrom's Digital Transformation With SVP Customer Experience Shea Jensen

    Közzétéve: 2019. 07. 09.

  14. Growth IQ: The Ten Smart Decisions That The World's Most Successful Businesses Make

    Közzétéve: 2019. 06. 28.

  15. Customer Experience Transformation at CiscoLive!

    Közzétéve: 2019. 06. 13.

  16. Customer Experience Transformation at CiscoLive!

    Közzétéve: 2019. 06. 13.

  17. Cisco's Customer Experience Transformation With Alvio Barrios

    Közzétéve: 2019. 06. 04.

  18. Conversational AI At Capital One

    Közzétéve: 2019. 05. 30.

  19. The Experience Economy Is Growing: A New Company Curates Luxury Travel Experiences

    Közzétéve: 2019. 05. 22.

  20. Sprint's Digital Transformation with Chief Digital Officer Rob Roy

    Közzétéve: 2019. 05. 14.

15 / 23

Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.

Visit the podcast's native language site