21 Epizód

  1. Locking out customers | Loomly's Thibaud Clément

    Közzétéve: 2022. 03. 30.
  2. Predicting Churn | ProdPad's Janna Bastow

    Közzétéve: 2022. 03. 23.
  3. Focusing on second month retention | Winc's Jai Dolwani

    Közzétéve: 2022. 03. 16.
  4. The customer isn't always right | Kelly Yanke Deltener

    Közzétéve: 2022. 03. 09.
  5. Retaining through activations | Meister's Kevin Kuhn

    Közzétéve: 2022. 03. 02.
  6. Knowing when the customer journey is over | Supercast's Jason Sew Hoy

    Közzétéve: 2022. 02. 16.
  7. Two ways to segment churn | Close's Liz Stephany

    Közzétéve: 2022. 02. 09.
  8. Automating churn reduction | Workpuls' Maja Rajić Milivojević

    Közzétéve: 2022. 02. 02.
  9. How to leverage cancellations | Who Gives A Crap's Jenna Tanenbaum

    Közzétéve: 2022. 01. 26.
  10. Retaining customers one bag at a time | Trade Coffee's Mike Lackman

    Közzétéve: 2022. 01. 19.
  11. 5 Key Strategies for User Retention

    Közzétéve: 2022. 01. 12.
  12. Voice of the customer, dunning strategy, and customer loyalty | GoSite's Danielle Rojas

    Közzétéve: 2021. 12. 15.
  13. Expansion revenue, CX perpetuity, and maintaining focus | Pipeliner's John Golden

    Közzétéve: 2021. 12. 08.
  14. Integrating ecosystems, forecasting churn, and onboarding | Beatport's Romain Pouillon

    Közzétéve: 2021. 12. 01.
  15. Onboarding, customer cohorts, and non-traditional CS | Knowledgehook's Travis Ratnam

    Közzétéve: 2021. 11. 17.
  16. Better email campaigns, tracking metrics, and aligning teams | CompanyCam's Kelly Danahy

    Közzétéve: 2021. 11. 10.
  17. Overthinking, hacking retention, and rallying around metrics | Better Proposals' Adam Hempenstall

    Közzétéve: 2021. 11. 03.
  18. Customer surveys, leveraging NPS, and the power of onboarding | Hunt A Killer’s Mary Callaghan

    Közzétéve: 2021. 10. 27.
  19. Product roadmaps, leveraging data, and defining churn goals | Framer’s Oscar Carlsson

    Közzétéve: 2021. 10. 20.
  20. Retention Talk Audio Trailer

    Közzétéve: 2021. 10. 19.

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Join ProfitWell's Neel Desai as he interviews the best in the world of customer success to bring you actionable strategies to boost retention.

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