48 Epizód

  1. Nasir Wajihuddin and the Intersection of Mobile Gaming and Retail Media Networks

    Közzétéve: 2024. 05. 21.

  2. Steve Dennis on Navigating Leadership and Transformation in a Customer-Centric World

    Közzétéve: 2024. 04. 23.

  3. Sharon Gai on the Importance of First Party Data for the Customer Experience

    Közzétéve: 2024. 03. 12.

  4. Andy Murray, Molly Rapert, and Rod Thomas on Retail Media Networks with special host, Brent Williams

    Közzétéve: 2023. 10. 27.

  5. Chris Riegel on the Rising Importance of Digital Signage in Physical Stores

    Közzétéve: 2023. 06. 13.

  6. Katie Hotze on the Future of Grocery Shopping

    Közzétéve: 2023. 05. 30.

  7. J.K. Symancyk on Customer-Centric Leadership

    Közzétéve: 2023. 05. 16.

  8. Customer Data Strategy with Despina Kokkaraki

    Közzétéve: 2023. 04. 18.

  9. Leading Innovation in Retail Technology with Simon Hathaway

    Közzétéve: 2023. 03. 21.

  10. Customer Experience Strategy with Chris Wallace

    Közzétéve: 2023. 03. 14.

  11. Simon Francis on Helping Marketers Through Transformation

    Közzétéve: 2023. 03. 07.

  12. Ted Wright on Word of Mouth Marketing

    Közzétéve: 2023. 02. 28.

  13. Strategic Challenges in an Evolving Retail Space with Kelly Downey

    Közzétéve: 2022. 12. 13.

  14. The Future of Media with John Sheehy

    Közzétéve: 2022. 12. 06.

  15. The Importance of Industry Standards with Jeff Bustos

    Közzétéve: 2022. 11. 22.

  16. Laura Phillips on Sustainability and Retail

    Közzétéve: 2022. 11. 15.

  17. Eric Howerton on Optimizing the Digital Shelf

    Közzétéve: 2022. 11. 08.

  18. Exploring an Evolving Retail Landscape with Bryan Gildenberg

    Közzétéve: 2022. 11. 01.

  19. Exploring Data & Insights in an Evolving Retail Space with Michael Ellgass

    Közzétéve: 2022. 10. 25.

  20. The Basics of Retail Media Networks with Chris Perry

    Közzétéve: 2022. 10. 18.

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Equipped with more than 30 years of experience in retail, most recently as the Chief Customer Officer for Walmart Asda in the U.K., host Andy Murray is sharing his expertise through his new role as the founder and executive chair of the Customer Centric Leadership Initiative at the University of Arkansas Sam M. Walton College of Business. Now more than ever, retailers and brands are accelerating their quest to be more customer centric, but to be truly customer centric, it requires both a shift in mindset and ways of working, not just in marketing but in all parts of the organization. Through his initiative and this podcast series, Andy will be talking with practitioners, thought leaders, and scholars to hear their thoughts on what it takes to be a leader in today’s customer centric world.

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