The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Podcast készítő Intercom - Csütörtökök

Csütörtökök

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466 EpizĂłd

  1. Ryan Steinberg on fostering empathetic automation

    Közzétéve: 2020. 05. 21.
  2. H.O.M.E: Entertainment - when all the world's a stage

    Közzétéve: 2020. 05. 14.
  3. Intercom on Product: Understanding your customer is key to good product judgment

    Közzétéve: 2020. 05. 12.
  4. H.O.M.E: Market - when this little piggy stayed home

    Közzétéve: 2020. 05. 07.
  5. H.O.M.E: Off the clock - love, laughter, and life through a lens

    Közzétéve: 2020. 04. 30.
  6. H.O.M.E: Health and wellness in the great indoors

    Közzétéve: 2020. 04. 23.
  7. Revisiting Wootric’s Deepa Subramanian thoughts on measuring the voice of the customer

    Közzétéve: 2020. 04. 16.
  8. Navigating the surge: A customer support roundtable

    Közzétéve: 2020. 04. 09.
  9. The SaaS response - how our peers are responding to COVID-19

    Közzétéve: 2020. 04. 02.
  10. Working together while apart - a remote roundtable

    Közzétéve: 2020. 03. 26.
  11. Bailey Richardson on fostering community creatively in a crisis

    Közzétéve: 2020. 03. 19.
  12. Shep Hyken on fostering the cult of the customer

    Közzétéve: 2020. 03. 12.
  13. The remote rundown: Tips from the experts

    Közzétéve: 2020. 03. 10.
  14. Jasmine Friedl on design, diversity and choosing a different path

    Közzétéve: 2020. 03. 05.
  15. About a bot: The making of Resolution Bot

    Közzétéve: 2020. 02. 27.
  16. Author and product leader Buster Benson on the art of productive disagreement

    Közzétéve: 2020. 02. 20.
  17. Intercom on Product: Why making every day count is key to progress

    Közzétéve: 2020. 02. 18.
  18. Scale: Tray.io’s VP of Marketing Alex Ortiz on embracing the era of automation

    Közzétéve: 2020. 02. 13.
  19. From marketplace to SaaS business: How Udemy acquired 80% of the Fortune 100

    Közzétéve: 2020. 01. 31.
  20. Scale: ChartMogul’s Nick Franklin on navigating hypergrowth

    Közzétéve: 2020. 01. 23.

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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