Customer Support Leaders
Podcast készítő Charlotte Ward
Kategóriák:
341 Epizód
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59: Building Leaders in Your Team with Ryan Klausner
Közzétéve: 2020. 04. 23. -
58: Building Leaders in Your Team with Josh Magsam
Közzétéve: 2020. 04. 22. -
57: Building Leaders in Your Team with Ash Rhodes
Közzétéve: 2020. 04. 21. -
56: Building Leaders in Your Team with Meredith Molloy
Közzétéve: 2020. 04. 20. -
55: Panel: How customer-centric are you?
Közzétéve: 2020. 04. 17. -
54: Panel: Customer communications in a crisis
Közzétéve: 2020. 04. 10. -
53: Panel: Handling layoffs like a human
Közzétéve: 2020. 04. 03. -
52: Panel: Corona-crisis check-in
Közzétéve: 2020. 03. 27. -
51: Panel: Women Leaders in Support
Közzétéve: 2020. 03. 20. -
Upcoming Specials
Közzétéve: 2020. 03. 16. -
50: Hiring in Support with Josh Magsam
Közzétéve: 2020. 03. 13. -
49: Hiring in Support with Alyssa Percell
Közzétéve: 2020. 03. 12. -
48: Hiring in Support with Craig Stoss
Közzétéve: 2020. 03. 11. -
47: Hiring in Support with Kristina King
Közzétéve: 2020. 03. 10. -
46: Hiring in Support with Ulrike Pitzschke
Közzétéve: 2020. 03. 09. -
45: Careers in Support with Kristina King
Közzétéve: 2020. 03. 06. -
44: Careers in Support with Mike Redbord
Közzétéve: 2020. 03. 05. -
43: Careers in Support with Vanessa Subramaniam
Közzétéve: 2020. 03. 04. -
42: Careers in Support with Natalie Ruhl
Közzétéve: 2020. 03. 03. -
41: Careers in Support with Matt Dale
Közzétéve: 2020. 03. 02.
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
