12 Epizód

  1. "Unlocking The Creative Mind To Create Positive Impact For Your Team And Your Customers"

    Közzétéve: 2021. 02. 10.
  2. "The Importance Of Your Employees In Delivering An Awesome CX"

    Közzétéve: 2021. 02. 10.
  3. "Understanding Your Customer's Wants & Needs To Shape Your CX Offering"

    Közzétéve: 2021. 01. 04.
  4. "Don't Drop The CX Baton In Your Organisation"

    Közzétéve: 2021. 01. 04.
  5. "Using Customer & Employee Feedback To Influence Your Strategy"

    Közzétéve: 2020. 09. 17.
  6. "Putting Amazing Into Your Own Customer Service"

    Közzétéve: 2020. 09. 17.
  7. Lace Up Your CX Boots And Get Climbing

    Közzétéve: 2020. 07. 01.
  8. Creative and immersive tactics

    Közzétéve: 2020. 01. 07.
  9. CX is more than just an initiative

    Közzétéve: 2020. 01. 07.
  10. “What gets measured and mapped gets managed; a framework for improving customer experiences”

    Közzétéve: 2019. 12. 17.
  11. “How to achieve Insights Excellence: a culture of measurement and change”

    Közzétéve: 2019. 12. 17.
  12. “The evolution of customer centric culture. Doing the right things at the right time”

    Közzétéve: 2019. 12. 17.

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A series of interviews with global CX experts who share their knowledge and insights on CX best practices

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