The Customer First Show
Podcast készítő Customer Experience
12 Epizód
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"Unlocking The Creative Mind To Create Positive Impact For Your Team And Your Customers"
Közzétéve: 2021. 02. 10. -
"The Importance Of Your Employees In Delivering An Awesome CX"
Közzétéve: 2021. 02. 10. -
"Understanding Your Customer's Wants & Needs To Shape Your CX Offering"
Közzétéve: 2021. 01. 04. -
"Don't Drop The CX Baton In Your Organisation"
Közzétéve: 2021. 01. 04. -
"Using Customer & Employee Feedback To Influence Your Strategy"
Közzétéve: 2020. 09. 17. -
"Putting Amazing Into Your Own Customer Service"
Közzétéve: 2020. 09. 17. -
Lace Up Your CX Boots And Get Climbing
Közzétéve: 2020. 07. 01. -
Creative and immersive tactics
Közzétéve: 2020. 01. 07. -
CX is more than just an initiative
Közzétéve: 2020. 01. 07. -
“What gets measured and mapped gets managed; a framework for improving customer experiences”
Közzétéve: 2019. 12. 17. -
“How to achieve Insights Excellence: a culture of measurement and change”
Közzétéve: 2019. 12. 17. -
“The evolution of customer centric culture. Doing the right things at the right time”
Közzétéve: 2019. 12. 17.
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A series of interviews with global CX experts who share their knowledge and insights on CX best practices
