48 Epizód

  1. Customer Experience Radio Welcomes: Matthew S. Harrison with Jackson Healthcare and Amy Otto with VirtualMed Staff

    Közzétéve: 2021. 04. 30.

  2. Customer Experience Tip: Surprise and Delight

    Közzétéve: 2021. 04. 01.

  3. Customer Experience Radio Welcomes: Author and Customer Retention Expert Joey Coleman

    Közzétéve: 2021. 03. 26.

  4. Customer Experience Tip: Anticipate Wishes

    Közzétéve: 2021. 03. 18.

  5. Customer Experience Tip: Offer Stability, Control and Certainty

    Közzétéve: 2021. 03. 04.

  6. Customer Experience Tip: Manage Expectations, Not People

    Közzétéve: 2021. 02. 18.

  7. Customer Experience Radio Welcomes Theo Gilbert-Jamison with Performance Solutions by Design

    Közzétéve: 2021. 02. 11.

  8. Customer Experience Tip: It’s Not a Transaction, But an Intersection!

    Közzétéve: 2021. 02. 04.

  9. Customer Experience Tip: Win Win

    Közzétéve: 2021. 01. 28.

  10. Tactical Tip: Can You Explain What a Reverse Offer Is?

    Közzétéve: 2021. 01. 14.

  11. Tactical Tip: What’s This I am Hearing About Selling My House Virtually?

    Közzétéve: 2020. 12. 31.

  12. Customer Experience: Lessons Learned from Tony Hsieh

    Közzétéve: 2020. 12. 18.

  13. Tactical Tip: How Will I Know What Comes Next Throughout the Process?

    Közzétéve: 2020. 12. 17.

  14. Tactical Tip: What is the Showing Process?

    Közzétéve: 2020. 12. 03.

  15. Tactical Tip: What are the Visuals You Will Use to Promote My Property?

    Közzétéve: 2020. 11. 19.

  16. Tactical Tip: What Information Do I Need to Get My Listing Started?

    Közzétéve: 2020. 11. 05.

  17. Customer Experience Radio Welcomes Hotelier and Director of Operational Excellence Leticia Tavares

    Közzétéve: 2020. 11. 03.

  18. Customer Experience Radio Welcomes Brady Sandahl with KW Luxury Homes and Debbie Sharp with The Sharp Group

    Közzétéve: 2020. 10. 22.

  19. Tactical Tip: How Much Time Do I Need to Prep My Home for Market?

    Közzétéve: 2020. 10. 22.

  20. Customer Experience Radio Welcomes David Wachs with Handwrytten

    Közzétéve: 2020. 10. 14.

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Customer Experience (CX) and business leaders alike join Jill in a lively discussion to share their successes as a result of a purposeful CX strategy, as well as breakthroughs that have impacted their business processes to provide stellar customer experiences. Listeners will get the 411 on the struggles and successes around committing to a strong customer experience initiative.

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