IHTF 2023 - How Accor is addressing its digital check-in

We are joined by Roger Tabbal,VP Global Guest Technology & Innovation – Tech for Hotels from Accor to discuss the hotel brand's approach to the customer journey. At IHTF 2023 he will be presenting The evolution of digital check-ins and key cards: What exactly do our guests want?In our conversation we tackle The approach to the guest journeyDeveloping the criteriaKey criteria when identifying the system and functionalityThe value from IHTFWhat we will learn from Roger at the eventList...