CX as Your Sacred Duty with John Boerstler, CXO at the U.S. Department of Veterans’ Affairs
The Customer Experience Show - Podcast készítő Caspian Studios

Kategóriák:
This episode features an interview with John Boerstler, Chief Experience Officer at the U.S. Department of Veterans’ Affairs. In this episode, John talks about improving trust ratings, journey mapping, and reaching underserved communities.