120: The 2023 State of Customer Success with Meg Holsinger (Director of Customer Success, Sell Better By JBSales)

This week’s guest is Meg Holsinger. Meg is currently the Director of Customer Success at Sell Better By JB Sales, and we first met when I was interviewing at JB Sales a few years ago! Meg has 20+ Years in Customer Success, so we dove into Meg’s move into Customer Success, how it changed over time, and what her predictions are for 2023. In today’s episode, we also discussed: Selling In CS Without The Ick Factor CS Will Be Revenue Generating in 2023 Get Crystal Clear On Expansion Growth numbers Guiding Your Teams Through Changes (such as Comp) Meg’s 2023 Predictions How to Compartmentalize Life and Work So Much More Please enjoy this week’s episode with Meg Holsinger. ____________________________________________________________________________ I am now in the early stages of writing my first book! In this book, I will be telling my story of getting into sales and the lessons I have learned so far, and intertwine stories, tips, and advice from the Top Sales Professionals In The World! As a first time author, I want to share these interviews with you all, and take you on this book writing journey with me! Like the show? Subscribe to the email: https://mailchi.mp/a71e58dacffb/welcome-to-the-20-podcast-community I want your feedback! Reach out to [email protected], or find me on LinkedIn. If you know anyone who would benefit from this show, share it along! If you know of anyone who would be great to interview, please drop me a line! Enjoy the show!