From Theory to Practice: Operational Excellence in Public Schools

SummaryStephen Morales, Chief Executive of the Institute of School Business Leadership, discusses the implementation of operational excellence in public education. Morales shares his background in education and his mission to improve the educational experience for students, educators, and communities. The conversation explores the challenges of balancing autonomy and accountability, the role of culture and technology in operational excellence, and the need for setting clear expectations and s...