SBS On the Money: Black Friday sales officially a success as consumers change shopping habits

A record $36.5bn was spent in the month of November as shoppers delay their October spending and bring forward their Christmas purchases to take advantage of the Black Friday sales, but what does that really say about the consumer? SBS Finance Editor Ricardo Gonçalves speaks with Stephen Halmarick from the Commonwealth Bank to find out; plus Scott Phillips from The Motley Fool goes through the day's market action, plus Madina Jafari discusses the growing number of complaints being made with the Australian Financial Complaints Authority with CEO David Locke.