Bundling (and Unbundling) Trends | Ep 17

In this episode, hosted by Michael Vermillion, we are joined by Steve Crewdson, Mark Garrett and Craig Martin from J.D. Power to explore current trends in bundling and unbundling auto and home insurance. This episode dives into what drives customers to unbundle, how carriers view bundlers, what consumers should think about when it comes to bundling, and what carriers can do to attract and retain bundlers.Time stamps:(02:10) – Exploring whether bundling is a good or bad thing for consumers.(04:24) – Bundling attractiveness from a carrier point of view.(05:23) – The current state of bundling.(08:53) – How premium increases have impacted bundling and an exploration of bundling differences by demographics.(13:18) – The future of bundling.(16:02) – How smart carriers are approaching bundling.This episode provides practical insights into current and future trends around customer bundling and unbundling of their auto and home insurance policies. Listeners will hear actionable tips for how they can shift their service strategy to better focus on and retain bundled customers.Subscribe now for more expert insights and to stay ahead in the ever-evolving insurance landscape!