2025 Outlook | Ep 10

On the latest episode of the J.D. Power Insurance Intelligence Podcast, the team discusses insurance implications from the California fires and takes a look at the year ahead to discuss what they expect to see for the industry in 2025. This episode covers these topics and more: - Shopping and switching trends- Digital channels for claims- The role of the Agent and training opportunities- Upcoming events including the AI + Insurance event (register here: https://hub.jdpower.com/ai-insurance)Hosted by: Michael Vermillion, VP and General Manager, Insurance IntelligenceFeaturing: Stephen Crewdson, CPCU, Senior Director, Insurance IntelligenceMark Garrett, Director, Insurance IntelligenceCraig Martin, Executive Managing Director, Insurance IntelligenceFollow us for more!