S3E4 Through the Lens of QA and Project Management - Discussion on Why Writers Matter! with Tejasvi Patil

In this episode, we explore how content is created, consumed and distributed at an offshore service-based company. Tejasvi Patil shares with us her journey from QA into project management. Tejasvi shines a light on what successful content creation looks like on her team, and the pitfalls of inadequate documentation. Some topics that we touched upon: The purpose of content in areas of onboarding, training and QA. What is the process of creating content at this service-based compa...