Navigating the future of hospitality tech | with Mercedes Blanco

In this episode of Hotel Moment, Karen Stephens sits down with Mercedes Blanco, Chief Partnerships Officer at The Hotels Network. With almost twenty years of experience in hospitality tech and digital marketing, Mercedes shares insights on building effective tech stacks, taking control of hotel direct channels, and leveraging AI to enhance rather than replace the human touch in hospitality. Mercedes also discusses Women in Travel Thrive, the nonprofit organization she co-founded to support women in the industry.