Building loyalty with the next gen: Hospitality for kids and teens | with Alicia Zur-Szpiro

In this episode of Hotel Moment, Karen Stephens sits down with Alicia Zur-Szpiro, Co-founder and Creative Director of Wanderland London, the world's first consultancy dedicated to kids and teens in hospitality. With her background in game design, toy invention, and publishing, Alicia offers fresh insights into how hotels can engage this often overlooked demographic. Learn why the $850 billion kids and teens market represents a massive opportunity for hotels to differentiate themselves and build lifelong brand loyalty.