Building better business relationships: From contracts to culture
Hotel Moment - Podcast készítő Revinate - Szerdák
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In this episode of Hotel Moment, Karen Stephens sits down with Mandi Graziano, VP of Global Accounts at HPN Global and creator of the trademarked concept "Business Bedside Manner." With over 20 years in hospitality, Mandi shares her expertise on transforming contract negotiations from adversarial battles into strategic partnerships. From her passion for negotiation to insights on the evolving group meetings landscape, Mandi offers practical advice on building lasting business relationships while navigating the industry's staffing challenges and changing guest expectations.
