Creating a “Happy Place Culture” | Diana May

What is the meaning of “love in action”?My guest Diana May manages a large team of volunteers at the Charlotte Douglas International Airport, where she’s created what she calls “happy place culture.”Diana is here to share insights from her 20 years of experience working for local nonprofits—and what she’s learned from her current role as Volunteer Programs Manager.She’ll cover:Why anyone can be a leaderThe importance of heeding the callLeadership habits she instills in her volunteersHow to keep yourself energizedBuilding an emotionally intelligent teamAnd more