Special D&I Episode: How to communicate more inclusively

Language and communication can build relationships and forge connections, but it is equally liable for creating barriers and impacting someone’s sense of belonging. When the majority of people at work mindfully practise an inclusive communication style, it positively affects the work culture and environment, and people feel a greater sense of belonging.In this special Diversity & Inclusion (D&I) episode of our Beyond Markets Podcast, host Hannah Wise, Business Journalist at Julius Baer talks to Natalie Wilkins, Co-CEO of Thriving Talent, a Swiss-based D&I consultancy, to learn more about the importance of inclusive communication and how we all can practise inclusive language at work and in life at large.(00:57) What is inclusive language and communication?(01:26) Why is it important?(02:39) Challenges we face when communicating(03:33) Example: Inclusive language in job descriptions(07:50) Example: Inclusive communication in everyday scenarios(10:02) How to practice inclusive communication?(14:29) Virtual meetings(15:55) Avoiding workplace jargon and acronyms(16:30) Are other languages easier to adapt?(18:05) Isn’t inclusive language restrictive?(19:17) Top 3 tips, neutralising the gender(20:34) Talking to people with non-traditional families(21:02) talking to people with same-sex partner(21:42) talking to people with (invisible) disabilities(24:18) Avoid reinforcing racial, ethnic and socioeconomic prejudices(25:31) How can we speak up(31:56) Talking to people from different cultural backgrounds(35:21) How to start making a difference