66. Baking it Down - Why Why Why Why Why

Send us a text Why Why Why Why Why. 🤔 Never thought we could learn how to run a root cause analysis from the kid in the back seat of your car, did ya? I'm working through a college-level textbook on Operations Management - and the book referenced root cause analysis - to figure out what the true problem is. 🤕 Oftentimes, we grab a box of bandaids and run around patching the symptoms of bigger issues, shocked when - you guessed it - the bandaid fails and you're stuck grabbin' more ...