31 Epizód

  1. Ep 030 The Service Operations Podcast – Service Professional with Pamela Sharma

    Közzétéve: 2023. 10. 06.

  2. Ep 029 The Service Operations Podcast – Business Excellence and Customer Experience with Jitendra Agarwal

    Közzétéve: 2023. 07. 14.

  3. Ep 028 The Service Operations Podcast – Customer Insights in Publishing with Preeti Vyas

    Közzétéve: 2023. 05. 31.

  4. Ep 027 The Service Operations Podcast – Entre-Leadership Ideas and Perspectives with Arnab Chakrabortty

    Közzétéve: 2023. 02. 17.

  5. Ep 026 The Service Operations Podcast – Digital Products and Data Analytics with Salil Chugh

    Közzétéve: 2022. 11. 30.

  6. Ep 025 The Service Operations Podcast – Digitizing Trade Finance with Jayan Menon

    Közzétéve: 2022. 09. 26.

  7. Ep 024 The Service Operations Podcast – Customer Centricity and Leadership with Debashis Sarkar

    Közzétéve: 2022. 08. 02.

  8. Ep 023 The Service Operations Podcast – Customer Handling Mindset with Prasad Palav

    Közzétéve: 2022. 07. 25.

  9. Ep 022 The Service Operations Podcast – Customer Insights on Social Media with Dr Ranjit Nair

    Közzétéve: 2022. 06. 07.

  10. Ep 021 The Service Operations Podcast – Customer in Healthcare with Anand Wasker

    Közzétéve: 2022. 05. 07.

  11. Ep 020 The Service Operations Podcast – Customer Feedback with Dr Vibha Bhilawadikar

    Közzétéve: 2022. 03. 18.

  12. Ep 019 The Service Operations Podcast – Fraud Management as a Service with G D Balasubramaniam

    Közzétéve: 2022. 03. 03.

  13. Ep 018 The Service Operations Podcast – Corporate Operations & Mythology with Rishi Nanda

    Közzétéve: 2022. 02. 11.

  14. Ep 017 The Service Operations Podcast – Demystifying Fintech for Banks and their Customers with Rahul Joshi

    Közzétéve: 2022. 02. 04.

  15. Ep 016 The Service Operations Podcast – Customer Service Design with Lav Kush

    Közzétéve: 2022. 01. 29.

  16. Ep 015 The Service Operations Podcast – Customer Service in the Digital World with Jaya Janardanan

    Közzétéve: 2022. 01. 22.

  17. Ep 014 The Service Operations Podcast – Service Setup for Startups with Hari Velayudan

    Közzétéve: 2022. 01. 15.

  18. Ep 013 The Service Operations Podcast – Innovation & Customer Feedback with Jai Thakur

    Közzétéve: 2022. 01. 07.

  19. Ep 012 The Service Operations Podcast – Demand Management with R Muralidharan

    Közzétéve: 2021. 12. 31.

  20. Ep 011 The Service Operations Podcast – On-Brand Customer Service with Manasi Jagdish

    Közzétéve: 2021. 12. 24.

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One thing that impacts service positively more than anything else is high quality Service Operations. Join Satinder Kaur, who has spent over 20 years helping a large organisation manage serve millions of customers, as she talks to leaders who will share their practical knowledge and experiences of Service Management from their unique vantage points. If you are leading or managing a service based business and want to understand the nuances of high quality service operations, spanning over setting up, scaling and reducing service operations costs the show is for you.

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