340 Epizód

  1. Navigating the Crisis

    Közzétéve: 2020. 06. 09.

  2. How CX is evolving into XM

    Közzétéve: 2020. 06. 02.

  3. Turn Back Time: Take Home Value from the COVID-19 Series

    Közzétéve: 2020. 05. 26.

  4. Calling for Alignment

    Közzétéve: 2020. 05. 19.

  5. Make It Personal

    Közzétéve: 2020. 05. 12.

  6. Here to Help

    Közzétéve: 2020. 05. 05.

  7. Small Data Leads to Big Change

    Közzétéve: 2020. 04. 28.

  8. Relationship Advice for CX Leaders

    Közzétéve: 2020. 04. 21.

  9. Voice of the Customer through the Employee

    Közzétéve: 2020. 04. 14.

  10. Crisis Communication for CX Leaders

    Közzétéve: 2020. 04. 07.

  11. Virtual Workshops

    Közzétéve: 2020. 03. 31.

  12. It's not your grandmother's A.I.

    Közzétéve: 2020. 03. 24.

  13. The Role of CX During a Crisis

    Közzétéve: 2020. 03. 17.

  14. The Community Experience

    Közzétéve: 2020. 03. 10.

  15. The Value of Customers, part 2

    Közzétéve: 2020. 03. 03.

  16. The Value of Customers, part 1

    Közzétéve: 2020. 02. 25.

  17. Flying Cars and Hoverboards

    Közzétéve: 2020. 02. 18.

  18. Automating (some of) your CX

    Közzétéve: 2020. 02. 11.

  19. Who you gonna call? (Your client, of course!)

    Közzétéve: 2020. 02. 04.

  20. It's "Client" Experience

    Közzétéve: 2020. 01. 28.

12 / 17

The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.

Visit the podcast's native language site