139 Epizód

  1. $208k for a LeBron replay? NFTs Explained

    Közzétéve: 2021. 03. 31.
  2. How Fandom is Evolving w/ Zoe Scaman

    Közzétéve: 2021. 03. 24.
  3. Amaze Your Customers and Fans w/ Shep Hyken

    Közzétéve: 2021. 03. 12.
  4. Leadership Lessons from a Disney Legend w/ Lee Cockerell

    Közzétéve: 2021. 03. 09.
  5. Find Your SPARK w/ Simon T. Bailey

    Közzétéve: 2021. 03. 01.
  6. Making Swag Easy w/ Jeremy Parker

    Közzétéve: 2021. 02. 22.
  7. Shifting Perspectives for Customer-Centric Marketing w/ Elisa Padilla

    Közzétéve: 2021. 02. 17.
  8. Celebrating 50 episodes with our Top 5 favorite clips

    Közzétéve: 2021. 02. 08.
  9. Designing Effective Remote Work Teams w/ Steph Smith

    Közzétéve: 2021. 02. 02.
  10. Utilizing Technology to Solve Business Problems w/ Adam Polansky

    Közzétéve: 2021. 01. 25.
  11. The Future of Customer Experience w/ Steven Van Bellegham

    Közzétéve: 2021. 01. 19.
  12. Bringing the X-Factor to Guest and Employee Experience w/ Kami Testa

    Közzétéve: 2021. 01. 13.
  13. The Customer Experience Playbook w/ Jonathan Daniels

    Közzétéve: 2020. 12. 21.
  14. Importance of Versatility and Vulnerability in Leadership

    Közzétéve: 2020. 12. 14.
  15. A Culture of Experimentation and Innovation w/ Jesse Cole

    Közzétéve: 2020. 12. 08.
  16. Lessons from the Business of Hip-Hop w/ Dan Runcie

    Közzétéve: 2020. 12. 01.
  17. The Future of Venue Experiences w/ Drew Berst

    Közzétéve: 2020. 11. 23.
  18. The Power of Service and Reinvention w/ Brandon Steiner

    Közzétéve: 2020. 11. 16.
  19. Great Leaders Establish, Operationalize, and Sustain Values

    Közzétéve: 2020. 11. 10.
  20. Livestreams, Guest Experience Philosophy, and CX at the Polls

    Közzétéve: 2020. 11. 04.

5 / 7

Turn casual customers into faithful fans. And employees into evangelists. A dynamic show with different formats designed to help you grow average revenue per customer (ARPU) and reduce customer churn. Casual conversations with host David Millay and the best brand marketers and operators in the world. Scientific breakdowns of tribes, trends, theories and tests (brand case studies). And idea brainstorms with recurring guests, like Christina Garnett, Troy Hidduke Campbell, and Kaila Pettis. 

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