88 Epizód

  1. EP 28: Why Customer Service May Even Outrank Marketing In Certain Key Metrics with Jonty Pearce

    Közzétéve: 2021. 10. 06.
  2. EP 27: Customer Service Mindsets For Success

    Közzétéve: 2021. 09. 29.
  3. EP 26: How to Get Customers to Come Back Again and Again with Shep Hyken

    Közzétéve: 2021. 09. 22.
  4. EP 25: Understanding Customer Experience and Why It Should Be Kept Simple with Merete Medle

    Közzétéve: 2021. 09. 15.
  5. EP 24: Demonstrating Curiosity

    Közzétéve: 2021. 09. 08.
  6. EP 23: How Customer Experience Can Lead To The Sustained Growth Of Your Business Chloe Woolger

    Közzétéve: 2021. 09. 01.
  7. EP 22: How To Deliver An Effortless And Memorable Service To All Your Customers with Jacqui Turner

    Közzétéve: 2021. 08. 25.
  8. EP 21: How Putting Customers First Can Help Improve Your Bottom Line with Nicholas Zeisler

    Közzétéve: 2021. 07. 28.
  9. EP 20: The 8 Key Traits Of an Effective Customer Experience Leader

    Közzétéve: 2021. 07. 21.
  10. EP 19: How To Create An Emotional Connection In Todays World

    Közzétéve: 2021. 07. 14.
  11. EP 18: Language - The Importance of Making A conversation Feel Easy

    Közzétéve: 2021. 07. 07.
  12. EP 17: How a Great Customer Experience Can Grow Your Bottom Line with Rick Denton

    Közzétéve: 2021. 06. 30.
  13. EP 16: Top Tips On How to Better Understand The Customer Experience with Jeff Sheehan

    Közzétéve: 2021. 06. 23.
  14. EP 15: Find Out What Is The Most Effective Way to Boost Contact Centre Efficiency

    Közzétéve: 2021. 06. 16.
  15. EP 14: How Important Is Customer Experience To Success In Business with Jonathan Daniels

    Közzétéve: 2021. 06. 09.
  16. EP 13: Why Human Connection in a Post-Pandemic World Will Only Rise in Importance with Garry Gormley

    Közzétéve: 2021. 06. 02.
  17. EP 12: How the Appropriate Technology can Play a Vital Role in Customer Service with Justin Robbins

    Közzétéve: 2021. 05. 26.
  18. EP 11: Compassion in a time of COVID-19: Building Lasting Customer Relationships by Active Listening with Sarah Sargent

    Közzétéve: 2021. 05. 17.
  19. EP 10: How to Elevate your Brand and Attract New Customers using Customer Journey Mapping with Jim Tincher

    Közzétéve: 2021. 05. 12.
  20. EP 09: An Innovative Approach to Customer Service Can Build Unbreakable Bonds with Customers- Interview with Richard Christie

    Közzétéve: 2021. 05. 05.

4 / 5

Gavin Scott, charismatic customer service expert, hosts this weekly podcast where he shares his own experiences of being in the military, of business, of sport and of life, all through the magic of storytelling. Gavin's stories and humour are guaranteed to brighten your day.

Visit the podcast's native language site