Customer Service Academy
Podcast készítő Tony Johnson
140 Epizód
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58: Great Leaders Ask the Best Questions
Közzétéve: 2021. 04. 02. -
57: Building Collaboration Through the Future of Workplace Design with Barbara Boden
Közzétéve: 2021. 03. 26. -
56: Leadership Lessons From The Justice League Snyder Cut Movie
Közzétéve: 2021. 03. 19. -
55: The Power of YES
Közzétéve: 2021. 03. 12. -
54: Treat Your Team Like Customers and Watch Them Thrive
Közzétéve: 2021. 03. 05. -
53: Does Your Team Know What's Going On?
Közzétéve: 2021. 02. 26. -
52: Technology That Enables Employees and Delights Guests With Sean Reiter
Közzétéve: 2021. 02. 19. -
51: If You Make Things Too Hard for Customers They Will Abandon You
Közzétéve: 2021. 02. 12. -
50: Connecting Your Brand Story to Your Customers With Christopher Wallace
Közzétéve: 2021. 02. 05. -
49: Building Client + Customer Trust During Times of Adversity and Uncertainty
Közzétéve: 2021. 01. 29. -
48: A Mindful Approach to Transformation With Georgina Miranda
Közzétéve: 2021. 01. 22. -
47: 5 Powerful Guest Service Phrases
Közzétéve: 2021. 01. 15. -
46: Building Energy and Trust In Your Virtual Call Center With Steve Bederman
Közzétéve: 2021. 01. 08. -
45: Customers Will Be Less Forgiving in 2021 - Here Are Your New Year's Strategies
Közzétéve: 2021. 01. 02. -
44: The Power of Giving Back With Gratitude
Közzétéve: 2020. 12. 26. -
43: Reimagining the Future of the Workplace With Simon Elliot
Közzétéve: 2020. 12. 18. -
42: The Six Canons of Customer Service
Közzétéve: 2020. 12. 12. -
41: Inside Your Customer's Imagination With Chip Bell
Közzétéve: 2020. 12. 04. -
40: 5 Steps to Implement Your Customer Experience Strategy
Közzétéve: 2020. 11. 27. -
39: Delivering Safety, Quality, and Hospitality on Black Friday
Közzétéve: 2020. 11. 20.
Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and will share strategies and tactics that work in the real world on the front lines of service. Who's ready to IGNITE YOUR SERVICE! Learn more today at https://www.igniteyourservice.com/comeback. You can also email me at [email protected] or call/text 606-356-7447.