Customer Service Academy

140 Epizód

1. 98: The 5 Customer + Employee Experience Guidelines

   Közzétéve: 2022. 03. 26.
2. 97: Technology and Innovation That Truly Solves Problems with Mouli Chandramouli

   Közzétéve: 2022. 03. 19.
3. 96: Do You Understand Your Customers or Just Think You Do?

   Közzétéve: 2022. 03. 13.
4. 95: Creating High Performing Teams Who Provide Amazing Customer Experiences With Emily Ransone

   Közzétéve: 2022. 03. 01.
5. 94: Your Employees Probably Hate Your Training and What To Do About It

   Közzétéve: 2022. 02. 18.
6. 93: Creating Value for Clients to Grow Long Term Relationships With Simon Elliot and Ed Snowden

   Közzétéve: 2022. 02. 04.
7. 92: Remote Strategies That Drive CX Success and Employee Engagement With Tim Mobley

   Közzétéve: 2022. 01. 24.
8. 91: What Value Do You Bring To Your Customers?

   Közzétéve: 2022. 01. 16.
9. 90: Building Strong Teams With a Customer Focus With Janet Fouts

   Közzétéve: 2022. 01. 08.
10. 89: What Your Customers Want In 2022

    Közzétéve: 2022. 01. 01.
11. 88: Are You Listening to Your Customers and Acting On Your VOC Data?

    Közzétéve: 2021. 12. 17.
12. 87: Technology That Improves Employee + Occupant Experience With Junaith Shahabdeen and Sri Sridharan

    Közzétéve: 2021. 12. 05.
13. 86: What Thanksgiving Teaches Us About Customer Service

    Közzétéve: 2021. 11. 21.
14. 85: Retaining Customers and Developing Relationships With Ed Snowden

    Közzétéve: 2021. 11. 13.
15. 84: Creating a Culture of Intentional Hospitality

    Közzétéve: 2021. 11. 06.
16. 83: Acquiring and Keeping Customers Through Impactful Marketing With Raul Galera

    Közzétéve: 2021. 10. 29.
17. 82: Why Great Service Grows Sales

    Közzétéve: 2021. 10. 19.
18. 81: What Haunted Houses Teach Us About Customer Experience

    Közzétéve: 2021. 10. 11.
19. 80: Understanding Your Priorities and Commitments With Garland Vance

    Közzétéve: 2021. 10. 02.
20. 79: Are You Ready For Customer Service Week?

    Közzétéve: 2021. 09. 27.