Conflict, with Ian Leslie

Ever found yourself yelling at someone you love and thinking: hang on, what are we even fighting about? Or embroiled in a blood-pressure-raising ding-dong with a climate denier, which only succeeds in making you both hate each other even more than you did to start with? Conflict: some of us find it easy, and some of us (like Dave) very difficult. It has its own momentum and its own rules. What is for sure is there's good and bad ways of doing it. So what is the best way to ensur...