#536 Are You Making These Mistakes When You Negotiate?

SEGMENT 1: If you are going to be an entrepreneur, one of the (many) things you have to get good at is negotiation. But the startup environment is different from other business environments and this impacts the entrepreneur’s ability to negotiate. Here to sort it all out and help us succeed is the co-author of the book “Entrepreneurial Negotiation” Samuel Dinnar. He is also an instructor at the Program on Negotiation at Harvard Law School.SEGMENT 2: Let’s say you have a great idea for a product and now you have to produce a prototype to see what it is going to look like in real life… Where do you start? Kevin Mako, founder of Mako Design and Invent is here to walk us through the process. Mako Design and Invent is a product development firm that helps inventors and startups bring their invention ideas to life. SEGMENT 3: Collecting payments owed by customers is something that small business owners struggle with all the time. When should they call the customer? Who should do the calls? What do they do with chargebacks? We show small businesses how to set up a process to collect payments from their customers so they can actually get the money they earned. Ohad Samet is the co-founder and CEO of TrueAccord, seeking to put a human face on debt collections using machine learning and behavioral analytics. Ohad headed fraud analytics for FraudSciences, a company that provided eCommerce fraud prevention and was acquired by PayPal in 2008. At PayPal, Ohad incubated and ran the New Ventures Risk team. Sponsored by LinkedIn, Nextiva, Corporate Direct, MAKO and Web.comBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-small-business-radio-show--3306444/support.