#495 Tom Koulopoulos Shares How Companies Use Customer Data to Build Loyal Brand

Segment 1: Tom Koulopoulos is chairman of the Boston-based global innovation think tank Delphi Group. Tom’s most recent book is Revealing the Invisible: How Our Hidden Behaviors Are Becoming the Most Valuable Commodity of the 21st Century.Segment 2: Kim Christfort is the national managing director of The Deloitte Greenhouse™ Experience group, which helps executives tackle tough business challenges through immersive, facilitated Lab experiences, and client experience. She is the author of the book Business Chemistry.Segment 3: Marti Konstant is a workplace futurist with an agile mindset. She is a career growth analyst, author, speaker, and founder of the Agile Careerist Project.Segment 4: Christy Whitman is a transformational leader and the New York Times bestselling author of The Art of Having It All and co-author of Taming Your Alpha Bitch. She currently lives in Scottsdale, Arizona with her husband and their two boys.Segment 5: Brad Hunter is the innovator of iWALK2.0 and the chief executive officer of the company, iWALKFree, Inc.Sponsored by Nextiva and Finagraph.Become a supporter of this podcast: https://www.spreaker.com/podcast/the-small-business-radio-show--3306444/support.