Stories From the Great American Labor Shortage

This episode contains strong language. Bartenders, sous chefs, wait staff — at the moment, managers in the U.S. hospitality industry are struggling to fill a range of roles at their establishments. Managers blame pandemic unemployment benefits for the dearth of talent. Employees say that the pandemic has opened their eyes to the realities of work. We spoke to workers and managers about why it has become so hard to get some staff back to work.